If you own a small hotel, or if you’re in charge of managing one, finding the right software fit is especially important because, without a suitable software solution, you’re wasting time and money. These are major things that take you away from your customers and keep you from providing a stellar guest experience.
The thing is that you need different software depending on your establishment. Small hotels usually use with a solution designed for enterprise hotels, but this might not always be the best option. Enterprise software might be costing you it more even if you don’t need additional features. It’s very common for hotel managers to spend a lot on a bunch of extra features that are never used.
But knowing how it is in the hospitality business, you probably won’t have the time to go sifting through different hotel management software so I helped you out and made this list. In this article, I have gathered some of the best hotel management software (HMS) that will work for you, even for smaller hotels. They are listed in no particular order.
Hotelogix is a popular hotel management software solution that’s preferable for smaller hotels. It is used to manage more than 10,000 properties worldwide. Its interface is really user friendly, offering a Single-point dashboard and Multi-device booking engine. It is also integrated with 3rd party companies like TripAdvisor. Hotelogix comes in 9 different languages for international users. They also have a slower bug fix time than most HMS but shouldn’t be that troubling.
eZee Frontdesk is another great HMS that is used by boutique hotels, hostels/lodges, resorts, and small hotels in 140 countries. This hotel management platform boasts over a million transactions over it, daily. It manages 90,000 rooms around the world. eZee Frontdesk allows you to rate management to maximize revenue through seasonal rates and has its own mobile application to receive reports on smartphones/tablets. It also has an event management suite. Like most HMS, they don’t share pricing information publicly, but you can request a free quote by providing your contact information. The pricing model is calculated by considering a number of rooms, modules, and interfaces.
With more than 5,000 customers in North America, Cloud PM is a cloud-based property management solution that has been around since 1990 and is great for hotels looking to keep costs down by bypassing the purchase of additional hardware. It come with an Automatic backup and optional on-site backup system. You can get the hang of it quickly through its Web-based instructor-led training to learn the software.
Maestro is a great HMS that is especially good with small hotels. It’s really useful in managing other small hospitality businesses, even something as small as a timeshare. It brings a collection of 20 different modules under one roof; front desk, sales, space and club management, and dining POS, you name it. It has a rather simplistic design, allowing you to manage all these from one dashboard. Maestro is designed to work both on the cloud and on Windows. It provides excellent support for users but the whole interface will take some time for you to get used to.
Cloudbeds is an HMS that is extremely functional and can help connect your property to hundreds of channels such as Booking.com and Orbitz, with real-time, two-way integration. With Cloudbeds, your guests can make their reservation from wherever they are through their desktop or mobile device, or even via Facebook. Cloudbeds is an All-in-one platform that easily Integrates with third parties and credit card processing companies. It has lots of useful features and very functional 24/7 customer support. Cloudbeds have agreeable pricing that fluctuates depending on your location and your hotel’s resources; bed and breakfast, or vacation rental. This HMS is preferable for small to medium-sized hotels.
This HMS was created in 2009 and has grown to have more than 1,400 customers and 18,000 users. It has its HQ in silicon valley and also an Asian office for those looking for international support. Frontdesk Anywhere has an easy-to-use interface including; customizable availability calendar, Personalized guest, company, and travel agent profiles that can be exported into marketing campaigns and a bunch of other useful tools. All of its servers have secure data encryption and the ability to restrict user privileges.
This HMS from Oracle, the same company that brings Java runtime on computers understands independent hotel needs, notably powering small hotels like the Ampersand Hotel in London’s South Kensington neighborhood. It gives you steady Profile, Accommodation, and Housekeeping management with Multi-property configuration. They keep their pricing system under wraps so you won’t be able to find a quota unless you try their demo.